I spent 23 year living in that area, leaving in 2010. (Granted, only 10-12 of those was I old enough to understand or enjoy weather).
From the time I started following closely, 2002-2003ish, I felt that the office was solid. Every office fumbles a storm once in awhile, be it missed couplets that don't get tornado warned, or a 10" snowstorm that doesn't get a headline until 6" are down and then gets just an advisory, things are bound to get missed.
But, as I said, I have been in LOT territory for 10 years now, so things may have slipped in the last decade.