I understand where he's coming from but agree that he is overstating it a bit.
Going back to the winter of 2015-16... considering it was a super Nino, the final result could've been worse imby. Had the November storm which was respectable for the calendar but didn't get the huge pounding that ORD and north/west received. The sleet storm in December was interesting even though I've come to hate sleet lol. Then there was the late February storm, which focused on northwest IN. Downtown Chicago struggled big time in the November storm and the February storm had the heavier snow just south. All in all, that was a bad winter for the downtown area but a bit less bad here.
2016-17 had that awful futility streak during the winter even though the final total was not near a record low. 2017-18 was pretty forgettable imo outside of that stretch in early February. This winter has been very ordinary so far. Hopefully we get a big one yet, preferably targeting downtown and into northwest IN.