He was very apologetic yesterday when he returned to see what else was wrong. Nice guy, and he's been really open answering questions Mr Map had. While I wish he had looked a bit more after finding a loose flange and refrigerant leak, its possible the coil issue wasn't an issue until after the leak. So who knows. It will get fixed and we will be comfy in the house again. But in the future, if we have issues, I'm messaging you first!